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KFC ready to serve up South Africa’s most loved fried chicken

KFC ready to serve up South Africa’s most loved fried chicken

Selected restaurants set to reopen on 02 May 2020 for delivery only

Following an announcement made by the government that restaurants can operate via delivery only, KFC will be back in action on the 2nd of May serving up South Africa’s most loved fried chicken. Delivery traditionally has been a small part of our business and as a start, we will open a limited number of restaurants. We are committed to continue working with landlords, suppliers and aggregators to increase our delivery footprint and open even more restaurants in the coming weeks. As we prepare our restaurants, we will have a phased roll-out starting from 2 May 2020.

For now, we are going to make things easier for our customers, with a simplified menu. Your favourite might not be available immediately but will be back in time.

As a brand, the wellbeing of our teams, partners and customers has always been, and remains, our highest priority. In addition to our regular stringent hygiene standards and protocols, we will also implement additional safety measures to ensure a safe working environment for everyone – aligned to government regulations and guidelines.

These additional measures include:

  • Face masks to be worn by all team members
  • Social distancing measures and regulations for all team members, aggregators and supply chain partners in our restaurants
  • Deep cleaning of all restaurants every night and multiple times during the day
  • Providing sanitizer spray and chux cloths for delivery riders to wipe down food bags on arrival at our restaurants
  • Team members to sanitise hands before and after each transaction with our aggregators
  • Temperature checks for all team members twice a day

Our supply chain and aggregator partners (Uber Eats & Mr Delivery) have made the same commitment; assuring us that they have their own, stringent measures in place to protect our team members and customers.

We will continue to work with Government to allow us to open our Drive-Thru’s to enable more South Africans to access the nation’s most loved chicken, whilst respecting contactless service and social distancing.

We are ready and excited to help restart the economy and feed South Africans the great tasting KFC that they have come to love for the past 49 years. Food security during this time is a reality for many South Africans. We will therefore continue to do our part and help make a difference in the communities in which we operate through our Add Hope initiative that has to date, provided over 1 million meals to those most affected by this pandemic.

And what would a great story be without a great ending? It’s official – we have downed our gloves and joined forces with our biggest competitors in a united front to feed the hungry by donating more food to vulnerable communities. More details to follow.

Thank you for your Loyal Support.