South Africa’s top-performing motor industry F&I managers revealed  
Front row (from left to right): Sasha-Lee Webster, Alet van Wyk, Chandré Glover and Chanté Raftopoulos. Back row (from left to right): Charles Laine, Alta van der Linde, Ria Hattingh, Hermione Voges and Ruane Pretorius. Inset: Dominique de Ridder

Lightstone Auto’s Star Reacher F&I Awards recognise industry trailblazers

Lightstone Auto announced, at a ceremony over the weekend, the top-performing motor industry F&I managers at its 2023/2024 Lightstone Star Reacher F&I Awards which took place at Ivory Manor Boutique Hotel in Pretoria on Saturday.

Lightstone Auto launched the Star Reacher F&I Awards three years ago with the aim of recognising and rewarding F&I managers in the auto industry. It is available exclusively to Lightstone users and clients through their signature Lightstone Signio platform.

The programme measures F&I managers’ performance across five key focus areas that encourage industry excellence, continuous learning and digital adoption. Every quarter, winners in each category are awarded for their achievements and this culminates in an annual award ceremony where performance over a 12-month period is recognised.

Congratulating the ten winners, Paul Marshall Managing Director at Lightstone Auto says, “Motor Dealers are at the centre of our Auto business and we will remain committed to building a sustainable motor retail environment. We also believe that without F&I, sustainability would be negatively impacted, and our commitment is to work with each and every dealer and F&I to ensure continued health of this important function.”

Below is the list of Lightstone’s top-performing motor industry F&I managers for 2023/24:

Winner per category

Dealership

Category*

Alta van der Linde

CML Group T/A Chery Phalaborwa

Topaz (Entry volume)

Hermione Voges

Westvaal VW Mahikeng

Emerald (Low volume)

Ria Hattingh

Westvaal Mokopane

Sapphire (Medium volume)

Ruane Pretorius

Westvaal Polokwane

Amethyst (High volume)

Charles Laine

Mit Mak Motors

Ruby (Mega volume)

Runner-up per category

Dealership

Category*

Chanté Raftopoulos

King Of Cars North Rand Road

Topaz (Entry volume)

Alet van Wyk

Westvaal Lichtenburg

Emerald (Low volume)

Sasha-Lee Webster

Westvaal Welkom

Sapphire (Medium volume)

Dominique de Ridder

Audi Centre West Rand

Amethyst (High volume)

Chandré Glover

We Buy Cars Johannesburg South

Ruby (Mega volume)

The winners will be jetting off on a 7-night international trip with their partners and each of the runners-up received substantial shopping vouchers.

Charles Laine from Mit Mak Motors, Ruane Pretorius from Westvaal Polokwane and Hermione Voges from Westvaal Volkswagen Mahikeng also received a certificates of outstanding achievement as they have been winners in their categories for two consecutive years – winning both quarterly and annual prizes.

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Ruane Pretorius, Hermione Voges, Netanje Naude (Lightstone’s Star Reacher Programme Manager) and Charles Laine.

“At Lightstone Auto our goal is to empower motor dealers to thrive and adapt to the ever-changing and turbulent world we live in and this year’s winners have shown how they have been able to embrace all of these challenges, show their resilience and come out stronger,” Marshall concludes.