This week on Wednesday 6 February, SAMBRA, the South African Motor Body Repairers’ Association (SAMBRA) will host its annual Awards Breakfast at the Premier Hotel OR Tambo in Johannesburg.
The annual SAMBRA Awards, this year sponsored by Old Mutual Insure, Santam, Glasurit, merSETA and Hollard Insure, will honour top vehicle insurers and OEMs, as well as paint and equipment suppliers for their contribution to the sustainability of motor body repairers in South Africa.
The annual survey is independently managed and audited by Lightstone Consumer. It targets SAMBRA members nationwide to rate insurers, OEMs, as well as paint and equipment suppliers. Factors considered include relationship satisfaction, quality of vehicle damage assessment and repairers’ interaction with claims staff, payment speed, customer service, green practices, training programmes and product support to name just a few.
“The outcome of the survey has become an important measure of success and progress in the insurance, OEM and paint and equipment supplier sectors,” says Richard Green, National Director of SAMBRA.
“We are expecting about 130 top industry representatives at the breakfast followed by some high level conference time with representatives from the leading OEM’s.”
Green reinforced the fact that the SAMBRA national executive committee was striving hard to maintain and improve collaborative business partnerships between members on the ground, insurers, OEMs and suppliers in order to manage industry critical issues. He and believed events such as the one SAMBRA is hosting this week were an ideal platform to strengthen these relationships and encourage dialogue.