Long-standing Filvent partnership is testament to the success of the Cummins Filtration distributor network
Industrial filtration and ventilation specialist Filvent of eMalahleni, which has a Level 2 Broad-Based Black Economic Empowerment (B-BBEE) rating, has had a relationship with Fleetguard® since the company was established in the early 1990s. This not only makes it one of Cummins Filtration’s longest-standing Fleetguard® distributors, but is also testament to the success of its independent distributor model to date.
Filvent offers a full range of products, including air filters, fuel filters, oil filters and hydraulic filters. “The reason we offer Fleetguard® products is because these have been designed to meet the highest demands and requirements of the heavy-duty engines used particularly in the mining industry,” Owner Chris Vos comments. The company currently has a broad footprint in the Mpumalanga coalfields area, and has contracts with many of the major mining houses in the region.
In 2001, Filvent achieved ISO 9001-2008 accreditation, and in 2010 was accredited by TÜV Rheinland. Vos says that quality components are critical when it comes to the maintenance and repair of modern diesel engines, given the rapid pace of technological development, combined with the increasing demand for improved performance, fuel efficiency, and reduced emissions in order to comply with local and international regulations.
“Heavy-duty oil-filter protection plays a vital role in protecting engines by reducing friction, cooling engine components, and ensuring proper sealing,” Vos notes. Mark Bean, who heads up the Johannesburg branch of Filvent to service its Gauteng customers, notes that the aftermarket support and service that Cummins Filtration provides is a large part of its success in the demanding and arduous mining industry.
“Through our Fleetguard® brand of filtration, coolant and chemical products, we cover the widest scope of engine applications in the market, especially in sub-Saharan Africa, where productivity and efficiency are key due to a lack of technical and maintenance expertise,” Darrel Moodley, Cummins Filtration OE Account Manager, comments. The full Fleetguard® range of filtration products includes complete solutions for fuel, lubrication, air intake filtration, coolants, crankcase ventilation and hydraulic systems.
Moodley explains that Cummins Filtration is able to extend its footprint throughout South Africa thanks to key distributors like Filvent, with whom it has established a long-standing and mutually beneficial relationship. This extends to close liaison between the two companies, with Vos noting that the Cummins’ team is always willing and able to assist.
“In this regard, our stockholding of critical spares is absolutely vital, as we have to be able to respond to any customer emergency on a 24/7 basis, as any incident where downtime is incurred impacts on that mining operation’s bottom line. Cummins Filtration has always been there for us when we have needed them, which is why it continues to be such an important relationship to us,” Vos concludes.
Moodley adds that Cummins Filtration’s involvement with the mining industry has even extended to running service-interval trials on major equipment at various mines, in addition to developing customised solutions for particular requirements and conditions. “In this way we ensure that our key distributors like Filvent are always assured of having access to the latest technology and developments.”
Throughout the company’s long history of providing innovative technology and premium products, the Cummins Filtration Warranty has offered expert dependability beyond the sale. “Our global warranty consistently exceeds customers’ expectations for inclusive coverage throughout the recommended life of every Cummins Filtration and Fleetguard® product,” Moodley asserts.
“It is our solid promise to stand fully behind the products you buy, because every product we design, engineer, and manufacture is produced using the highest quality standards in the industry. Fleetguard® products ensure equipment performance and protection that meets, or exceeds, OE specifications. Customers can rest assured that their filtration system is covered by the Cummins Filtration non-prorated warranty,” he concludes.