Message from Paul Hanratty, Sanlam Group CEO

Message from Paul Hanratty, Sanlam Group CEO

Dear Client

As one of South Africa’s established corporate citizens, Sanlam is watching and reading the news on the violence unfolding in South Africa with great concern. Understandably, we are all anxious about the impact on our daily lives, communities, and our country. Our focus at this time is ensuring the safety of our employees, clients, business partners and customers. We are liaising with all our stakeholders as developments evolve and are ready to do everything we can do to assist. We send our thoughts and prayers to all those families who have suffered a loss during this time.

Please be assured that Sanlam is fully operational across all business areas. While we’ve had to close a few of our service offices in Kwa-Zulu/Natal and Gauteng, our corporate offices (in Cape Town and Johannesburg) are open. Our people are working effectively from home, along with only essential staff based in our corporate offices. Our client support centre is operational, as well as our digital platforms. Please use these channels or contact your broker or financial adviser should you need assistance.

At a time when South Africa faces a public health crisis and challenging economic outlook, it is imperative that we support the plans and activities put in place by government, labour and business to address these issues. As we emerge from this difficult situation, we are committed to working with all stakeholders to help South Africa’s recovery in the shorter and longer term.

We will continue to respond to developments as they happen and keep you updated with communication as appropriate and relevant.

Please be safe.



We use cookies

We use cookies on our website. Some of them are essential for the operation of the site, while others help us to improve this site and the user experience (tracking cookies). You can decide for yourself whether you want to allow cookies or not. Please note that if you reject them, you may not be able to use all the functionalities of the site.