The Future of Auto Retailing – A New Digital Realm

The Future of Auto Retailing – A New Digital Realm

The COVID 19 pandemic has accelerated the adoption of digital technology within the South African automotive retail industry, with similar trends being observed globally. The impact of the pandemic has influenced how traditional vehicle finance institutions, original equipment manufacturers (OEMs) and dealerships interact and transact with customers as more consumers get comfortable with online shopping. Globally, the rise of Connectivity, Autonomy, Shared Mobility and Electric and new energy vehicles have come to the fore, which combined is referred to as (‘CASE’) technology which is reshaping the automotive landscape and impacting the oil industry said Martyn Davies, Deloitte Africa’s Automotive Leader.

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