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Call for Entries Issued for 15th Annual Stevie® Awards for Sales & Customer Service

Call for Entries Issued for 15th Annual Stevie® Awards for Sales & Customer Service

Business Development, Customer Service, and Sales Achievements, Professionals, and More May Be Nominated

The Stevie® Awards, organizer of the world’s premier business awards programs, has issued a call for entries for the 2021 (15th annual) Stevie Awards for Sales & Customer Service. Entry kits and complete details on the competition are available at http://www.StevieAwards.com/Sales.

Eligible nominees include departments, teams, and professionals from around the world who work in customer service, contact center, business development, and sales. New products and services and solution providers used by those professionals are also eligible. The 2021 awards will recognize achievements since July 1, 2019.

The early-bird entry deadline with reduced entry fees is October 14, 2020. The final entry deadline is November 12, but late entries will be accepted through January 13, 2021 with payment of a late fee. Finalists will be announced in mid-January, and the Gold, Silver, and Bronze Stevie Award winners will be revealed during a gala awards banquet on March 5 (health and safety conditions permitting) at Caesars Palace in Las Vegas.

The Stevie Awards for Sales & Customer Service feature more than 150 sales awards, customer service awards, business development awards, new product awards and solution provider awards categories. Entrants may submit any number of nominations to any number of categories, which include:

  • Sales Individual categories such as Senior Sales Executive of the Year and Sales Representative of the Year
  • Sales Team categories like Global Sales Team of the Year and Online Sales Team of the Year
  • Sales Achievement categories such as Sales Turnaround of the Year and Sales Training or Coaching Program of the Year
  • Sales Distinction categories in 14 industry groupings
  • Customer Service and Contact Center Individual categories such as Front-Line Customer Service Professional of the Year and Customer Service Leader of the Year
  • Customer Service and Contact Center Team categories like Contact Center of the Year and Back Office Customer Service Team of the Year
  • Customer Service and Contact Center Achievement categories such as e-Commerce Customer Service Award and Award for Innovation in Customer Service
  • Customer Service Department categories in 12 industry groupings
  • Customer Service Success categories in five industry groupings
  • New Product and Service categories like Best New Business Intelligence Solution and Best New Marketing Solution
  • Solution Provider categories such as Sales Consulting Practice of the Year and Incentive, Rewards or Recognition Provider of the Year
  • Business Development categories such as Business Development Professional of the Year and Business Development Achievement of the Year - Hospitality & Leisure

New this year, for all categories the submission requirements have been simplified, offering the choice to submit a short video or brief answers to several directed questions.

New categories for 2021 include six free-to-enter COVID-19 response categories that will recognize outstanding efforts by business development, customer service, and sales professionals to address the pandemic's impact on their organizations, teammates, customers and communities.

2021 will see the return of the People’s Choice Stevie Awards for Favorite Customer Service, a popular feature of the Stevie Awards for Sales & Customer Service in which the general public may vote for their favorite providers of customer service, from among all finalist nominations in the Customer Service Department of the Year categories.

Winners of the 2020 edition of the Stevie Awards for Sales & Customer Service included American Airlines, Barclays, Carbonite, Cisco, Clarabridge, Cricket Wireless, Cvent, Delta Vacations, DHL Express, GoDaddy, Mailchimp, OneWest Bank, SAP, Wells Fargo Treasury Management, VIZIO Inc., and more.

The 2021 competition will be judged by more than 150 professionals around the world.