The backbone to providing customers with the best service is by providing a top quality product. MasterDrive is committed to meeting this service level. The company recently updated their ISO9001 certification in the pursuit of this.
ISO9001 is a set of international standards on quality management and assurance. It details the requirements for an adequate quality management system. This certification reassures customers that an organisation can consistently provide services and products that meet customer and regulatory requirements.
MasterDrive has had ISO9001 certification for more than 5 years. They recently reaffirmed their commitment to quality services by updating this certification. According to the managing director of MasterDrive, Eugene Herbert, this is another step to provide customers with reassurance that they can expect the best from MasterDrive. “Our loyal customers are an essential part of our company.
“For this reason we have taken steps to meet international standards of quality management. Consequently, customers will see even greater improvements in efficiency. This can also have positive benefits for the businesses of our customers. Time wasting is eliminated and you walk away a satisfied customer,” says Herbert.
Going forward MasterDrive will strive to continue providing quality services to their customers. The ISO9001 certification is one very important part of that. To find out more contact MasterDrive on 086 110 0618 or visit www.masterdrive.co.za